Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information — Name, email address, phone number, and other identification details provided during registration or service usage.
• Financial Information — Payment details, transaction history, and wallet addresses when using our blockchain and fintech services.
• Technical Information — IP address, browser type, device information, operating system, and access timestamps.
• Usage Data — Pages visited, features used, interaction patterns, and preferences within our platform.
• Communication Data — Messages, inquiries, and feedback submitted through our contact forms or support channels.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our blockchain solutions, digital finance platforms, and related services.
• To communicate with you about your account, transactions, service updates, and promotional materials.
• To detect, prevent, and address security threats, fraud, and unauthorized access.
• To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) regulations.
• To analyze usage trends and improve user experience across our platform.
• To manage your enrollment and participation in our professional training programs and courses.

3. Information Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• With trusted service providers and partners who assist us in operating our platform and delivering our services, under strict confidentiality agreements.
• When required by law, regulation, legal process, or government request.
• With your explicit consent for specific purposes.
• To protect the rights, property, or safety of iBantu, our users, or the public.

4. Data Storage & Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure server infrastructure. Your data is stored on secure servers with regular backups. While we strive to use commercially acceptable means of protecting your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Blockchain Data

As a blockchain technology company, certain transaction data may be recorded on distributed ledgers. Please be aware that blockchain transactions are inherently transparent and immutable. We design our systems to minimize the exposure of personal data on public blockchains, but certain transaction-related information may be permanently recorded as part of the blockchain's operation.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies — Required for the basic functionality of our website and services.
• Analytics Cookies — Help us understand how visitors interact with our platform to improve performance.
• Preference Cookies — Remember your settings and preferences for a personalized experience.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Correction — Request correction of inaccurate or incomplete personal data.
• Right to Deletion — Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction — Request restriction of processing of your personal data in certain circumstances.
• Right to Portability — Request transfer of your data in a structured, commonly used format.
• Right to Object — Object to the processing of your personal data for specific purposes.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it. Financial transaction records may be retained for a minimum period as required by applicable regulations.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.